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PHONE SCAM ALERT

Posted: Jun 30, 2022, 10:49 AM

If you receive a call that you suspect to be ID-spoofing, making it appear that they are calling from the DeSoto Parish Library, hang up the phone immediately. Likewise, if you receive a call claiming to be from DeSoto Parish Library with a message you have an outstanding warrant or balance, hang up the phone. Do not follow the instructions of this example: “Press 1 to talk to the staff”. These are scammers attempting fraudulent activities.

NOTE: The Desoto Parish Library will only call the customer if there is a book on hold, informing lost or found items that belong to the customer. Customers receive the overdue notices via postal mail or email.

REMEMBER: The Desoto Parish Library will not call you and ask for your personal or financial information. No matter how legitimate the caller ID looks or how convincing the scammer represents themselves, hang up and contact us directly to verify that the call was a valid call from the Desoto Parish Library.  If you continue to be harassed or contacted by potential scammers, report it to your local authorities straightaway.

                                  Enclosed below are the Library’s phone numbers:

Mansfield Library - 318-872-6100

Logansport Library - 318-697-2311

Pelican Library - 318-755-2353

Stonewall Library - 318-925-9191

 

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